Stanford student and bag gone, again.

Hey what's up?
 
Yesterday I started my class at Stanford! The name of the class is Public Speaking. I got a really good impression of the teacher and how he will teach us to keep focused and be able to take away the anxous part in us Before have a speech. I'm exited to see if it will work on me. Hopefully it will. 
The class is about two hours and countinue for 9 more weeks. The time past very fast last night and I think it's a great evening distraction.
 
So back to my suitcase that was found, it's gone again.. Tina and I turned to a company who ships bags, suitcases etc. and we filled up all information. The upcoming day I got a mail from them. Something had happened so they didn't have the information about the address it was supposed to be picked up at and where it would be delivered. I wrote to them again and told them the information. Friday I got a call in the morning saying they were there to pick up the suitcase up. He asked me about the label that was suppose to be on the bag (that I hadn't got any information about). I said I didn't have one on cuz I didn't get any. He said ok and hanged up the phone. The next day I got a call from the company again and another guy said they will pick up the bag on Monday. I didn't understand anything. I told him that they already picked it up. He got confused but he would look this up again. Monday night I got a call of the same guy from Saturday and he started to ask if I put the label on my bag. I told him that I didn't have the chance to put a label on when someone already picked up my bag on Friday and the day after I got the label. He still sounds confused and asked me again if I was sure about that. And I am sure someone picked it up, and now no one knows where it is, again.. We have already payed $100 for them to ship it here. Well, we will see if it showes up otherwise I have to call the police again. I'm so sick of things going bad! Why can't it be easy sometimes?